At Tvareetaz, we strive to provide you with the best shopping experience. However, we understand that sometimes you may want to cancel your order or request a refund. Please read our cancellation and refund policy carefully before making a purchase.
You can cancel your order before it has been shipped. Once the order has been shipped, it cannot be canceled. To cancel an order, please contact our customer support team (quick whatsapp connect link provided below), and we will do our best to accommodate your request.
We have a 15-day refund policy from the date of delivery. If you are not satisfied with your purchase or if the product is damaged or defective, you can request a refund. To request a refund, please contact Tvareetaz customer service at the contact information provided on the Site along with your order details and reason for the refund.
Please note that we do not accept returns for products that have been used or opened. We also do not accept returns for products that are not in their original packaging.
Once we receive your refund request, we will inspect the product and process the refund if it meets our criteria. The refund will be credited to your original payment method within 7-10 business days.
- Packing & Shipping Charges: Please note that packing & shipping charges are non-refundable. If you have received free shipping on your order, the shipping charges will be deducted from your refund.
- Conveyance Charges: Conveyance Charges incurred to facilitate Payment Gateway Services & Other Bank charges are non-refundable. The same would be refunded from your refund.
If you have any questions or concerns about our cancellation and refund policy, please contact Tvareetaz customer service at the contact information provided on the Site. We will be happy to assist you.